Bank of America Financial Center

Reviews

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  My. Father passed away suddenly back on Feb 2nd. My sister and myself were on Dads Bank of America checking and savings account. We immediately provided paperwork and death certificate and proper paperwork almost 1 week later. We also had the proper beneficiary deeds in place too. Bank of America then ensued a nightmare, Thet messsed up and lost my Dads death certificate. They have lost everything and has made retrieving my Dads Savings and checking as hard as possible. Bank of America keeps apologizing, but they have bumbled things so bad, they were not delivering on my Fathers money that rightfully belonged to us. Last week, my Sister had to basically fight with them on the phone for a whole day, and they told her they would overnight mail both my Sisters and my checks that day. My sister got her half the next day, but I never got my half. After a few days later of not receiving my half. I called them and they said they snail mailed my checks. 7 days later, and I still have not received my checks and no one can tell me where my half of the money is. It is hard enough emotionally to lose my Father, but for Bank of America to lose my share and not be able to pay for his funeral is absolutely pathetic, and emotionally distressing. Bank of America is ok big to care about a it’s customers, and to withold money from a deceased parent in which alll paperwork was provided and I was on the account itself, to simply tell me to wait for a check and over 7 business days passes is absolutely despicable. Then to receive a form letter saying how Bank of America is sorrry for me losing my loved one makes me sick. People ..... please find another bank. Don’t let BoA hold you money hostage or lose your money upon death. Absolutely Unacceptable.
  By Michael Enloe, December 26, 2017

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